1. The agreement
These terms are an agreement between you and Agent Creative (“we”, “us”), the operator of SiteScout. By using the SiteScout website or tool you accept them. If you use SiteScout for a company, you accept them for that company. If you do not agree, please do not use the service.
2. What SiteScout is
SiteScout lists local businesses from public map data, runs an automated check of a business’s public homepage, and helps you turn the result into a report you can share. It is a research and drafting tool. It does not contact anyone for you, and it does not guarantee that any business will reply or hire you.
3. Your account
You can try the tool without an account. To save reports and prospects you need one. Give a working email address, keep your password to yourself, and tell us if you think someone else has used your account. You are responsible for what is done through it. You must be at least 16 to hold an account.
4. Plans, limits and payment
The current plans, prices and monthly limits are shown on the Pricing page. Limits are counted per calendar month. Paid plans are subscriptions billed monthly in advance through Stripe and renew automatically until canceled.
To cancel, send a message through the Contact page from the email address on the account; the renewal is then stopped. A month that has already started is not refunded, unless the law where you live requires it. We may change prices or limits for future billing periods and will tell subscribers by email before a change affects them.
5. Using SiteScout fairly
You agree not to:
- use SiteScout to send unlawful, deceptive or harassing messages, or to contact a business that has asked you to stop;
- present an automated audit as something it is not, or alter a report so that it says something untrue about a business;
- publish a report to embarrass a business, or share one with anyone other than that business and the people working with you;
- point the audit at addresses you have no legitimate reason to check, try to reach private or internal systems through it, or use it to overload any website;
- get around plan limits, share an account between people who should each have one, or collect the listings in bulk for resale;
- interfere with the service or try to access other users’ data.
You are responsible for following the laws on commercial email, telephone calls and marketing that apply to you and to the people you contact.
6. Where the information comes from, and its limits
Business listings are © OpenStreetMap contributors and are made available under the Open Database License. They are maintained by volunteers and can be incomplete or out of date; “No website listed” means the map has none recorded.
The audit reads one public page at one moment. It is automated, it can be wrong, and some sites cannot be checked at all. Scores are a summary of the published checks, not a professional opinion. Check anything that matters before you rely on it or repeat it to a business.
7. Your content
Your agency details, the wording you write and the reports you build are yours. You give us permission to store them and to show a report to anyone who opens its link, which is how sharing works. You are responsible for what your reports and messages say, and for having the right to use any logo you upload.
8. Our content
The SiteScout software, name, design and website text belong to Agent Creative. Your plan lets you use the tool for your own prospecting and client work while your account is active. Reports you create remain yours to use.
9. Services we rely on
SiteScout depends on services run by others, including OpenStreetMap data servers, a place look-up service, map tile providers, Stripe for payments and, where switched on, Google PageSpeed Insights. If one of them is slow or unavailable, part of SiteScout may be too. Your use of those services through SiteScout is also subject to their terms.
10. Privacy
What we store and why is set out in the Privacy Policy, which is part of these terms.
11. Ending the agreement
You can stop using SiteScout at any time and ask us to delete your account. We may suspend or close an account that breaks these terms, puts the service or other people at risk, or is used unlawfully. Where it is reasonable we will warn you first. When an account is closed its report links stop working.
12. No warranty
SiteScout is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that the service will be uninterrupted or free of errors, or that using it will produce any business result.
13. Limit of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of SiteScout or from messages and reports you send. Our total liability for any claim connected with the service is limited to the amount you paid us for SiteScout in the three months before the claim arose, or 100 US dollars, whichever is greater.
14. If your use causes a claim
If someone brings a claim against us because of how you used SiteScout, what you sent to a business, or your breach of these terms, you agree to cover our reasonable costs and losses from that claim.
15. Changes
We may update these terms as the service changes. The date at the top shows the latest version. If a change is significant we will tell account holders by email before it takes effect. Continuing to use SiteScout after that means you accept the updated terms.
16. Governing law
These terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Connecticut, and you and we consent to their jurisdiction. If part of these terms is found unenforceable, the rest stays in effect.